"What gets us into trouble is not what we don't know. It's what we know for sure that just ain't so."
These pithy words open the film of the book: The Big Short, but the book itself opens with the words of Leo Tolstoy:
"The most difficult subjects can be explained to the most slow-witted man if he has not formed any idea of them already; but the simplest thing cannot be made clear to the most intelligent man if he is firmly persuaded that he knows already, without a shadow of a doubt, what is laid before him."
Systems, be they organisational, physiological or psychological, all have the tendency to be self-sustaining. In the face of constant change in the environments on which they depend, systems continuously adapt their behaviour to neutralize the disruptive effect that these changes would otherwise have on the equilibrium of internal conditions and processes. In spite of our individual atomistic perceptions, they maintain themselves through the coordinated response of their individual elements. We experience this homeostatic drive in our own lives as the generally subtle yet pervasive bias that favours those actions which feel comfortable.
Within stable, slowly changing environments this innate, homeostatic drive produces behaviours that are reliably safe through an incremental change process. Rapidly changing environments however require transformation, and in these the intrinsic inertia of incremental change, rather than providing safety, decreases fitness. Despite our best efforts we find we continue to do what we're doing, and continue to get what we're getting, even when we realize this is unhelpful.
Innate bias can be offset by actively engaging with some external reference point. Phoenix change consultancy provides such a place. Utilizing mediation, coaching and mentoring processes to deliver interventions can help you develop the changes required systemically.
Based upon understandings and insights gained from a wide range of consulting experience, our systemic interventions can help clients cut through complexity, focus challenges, and effectively engage with the elementary perceptions and relationships that derail them.
Each system is unique and dynamic. To be successful, interventions from the outset must continually adapt and be individually and dynamically crafted for each client. Striking a balance between inquiry and recommendation, systemic interventions engage stakeholders so as to drive optimal progress. This is an organic and immersive process that delivers sustainable development by generating strategies and innovations that are practicable, fully committed to and understood by those responsible for their implementation.
Phoenix change consulting services can be provided virtually as well as face to face. |more|